Terms of Service

Effective Date: November 11, 2024

Welcome to Creatie website. Creaite is a series of internet software service provided by INTERACTIVE LINK PTE. LTD. (hereinafter referred to as “ILP” or “we”). Please read these Terms of Service (hereinafter referred to as “Terms”) carefully because it govern your access and use of Creatie as well as other services provided by ILP (hereinafter referred to as “Creatie Services” or “Services”).

1. Agreement to these Terms

1.1 Prior to creating an account and using the Services, you (hereinafter referred to as “you” or “User”) must first agree to be bound by the Terms. Before accepting these Terms, please read its entire content carefully. If you are unable to understand accurately or do not agree with any content of the Terms, please do not access or use any Services provided by ILP. Your actions such as confirming via a web page click, purchase, or use of the Services indicate that you have read and fully understood the content of the Terms, possess the necessary civil capacity in accordance with applicable laws required to enter into these Terms (or you meet the requirements set forth in the Section 14 “Special Agreement for Minors” of the Terms), have reached a mutual understanding with ILP regarding the use or ordering of the respective products and/or services, and agree to accept and be bound by all the provisions of the Terms.

1.2 Please pay special attention to the provisions of the Terms regarding the rules for using AI functions, limiting/exempting ILP’s liability, restricting the rights of User, identification and handling of violations/breaches, community services, and the selection of governing courts or law enforcement agencies. These provisions will be highlighted in bold to draw your attention.

1.3 You agree that ILP may modify, amend or revise the Terms (“Revised Terms”) from time to time. The Revised Terms will be announced on the website and will replace the original Terms of Service. Your continued access and use of Creatie will be deemed as your acceptance of the Revised Terms. If you do not agree with all or part of the Revised Terms, you have the right to terminate the Terms of Service or make the modified, amended or revised content ineffective for you by ceasing to access Creatie, refusing to use the corresponding services, deleting your information and account on Creatie, etc.

1.4 If you register, log in, and use Creatie on behalf of a third party, you will be deemed to have obtained full authorization from the third party to bind it to the Terms as well as its amendment, modifications and supplements. In that case, “you”, “your” or “User” will refer to that third party.

2. Service Content

2.1 The “Creatie Services” referred to in the Terms are the products and services provided to you on the https://creatie.ai/ website (i.e., the official website of Creatie), including but not limited to all services provided through web pages, client applications, mobile apps, mini-programs, community services, etc., with the specific service being subject to what you use or subscribe to.

2.2 If you have not obtained Creatie Services through official channels of ILP or through third parties authorized by ILP, we cannot guarantee that the Services will function normally, and we do not assume any responsibility for losses caused by such acquisition methods and usage behaviors.

2.3 Depending on the actual needs of Creatie and other services provided by ILP from time to time, ILP may sign other agreements with you (“Other Agreements”). Also, even without signing Other Agreements, your use of specific services of Creatie will be deemed as your agreement to any requirements of ILP regarding such services. In the event of a conflict between Other Agreements and the Terms, the Other Agreements shall prevail, but only to the extent of the conflict and the specific matters related to that agreement.

2.4 ILP reserves the right to change, suspend, or terminate part of the free services at any time and reserves the right to adjust the types and forms of free services provided by Creatie according to actual situations at any time. ILP is not liable for any losses caused to you due to adjustments to any free services provided by Creatie. ILP has the right to charge for any free service content at an appropriate time. Before making the aforementioned adjustments, ILP will notify you by site notification, email, or official website announcement, etc., and give you a reasonable period to complete data download and backup. The free version of Creatie Services will be limited in terms of the number of people, the number of projects, or functionality, and you can adjust these limitations by activating the paid version, with specific service information subject to the latest news and subscription information subject to the Creatie Subscription Terms released through the official website of Creatie.

2.5 Before using Creatie Services, you should read and understand the description of the corresponding services on the official website of Creatie, especially the limitations on free services, community services, various levels of paid services in terms of functionality and service standards and terms for subscription thereof. ILP is not responsible for any losses caused by your failure to fully understand the above descriptions and limitations.

3. Account

3.1 To access and use Creatie, you must register a Creatie account. When registering an account, you need to provide true and accurate information (such as a mobile phone number for real-name authentication, social platform ID, corporate email address). If your information changes, please update it in your account in a timely manner. You are responsible for (a) the confidentiality of your account and the security of any passwords, authentication keys, or security credentials used to enable access to the services, and (b) all activities under your account, whether they are your activities or those of your end-users. If there is any unauthorized or abusive behavior under your account or any security incident related to the services, please notify us immediately. You acknowledge and agree that we are not responsible for any unauthorized or abusive behavior in your account unless it is caused by our breach of the Terms.

3.2 ILP and you shall comply with relevant laws and regulations for real-name authentication. For using Creatie Services, ILP may require you to log in using an email address. Only after completing the corresponding identity authentication and qualification verification can you subscribe to and use the Services. You acknowledge and agree that ILP is entitled to independently or through a third party verify the authenticity, accuracy, and validity of the information you provide for real-name authentication. In the event of any account information breaching the Terms, ILP reserves the right to take measures including but not limited to denial of approval, blocking, or deletion. You are aware and agree that failure to complete real-name authentication in accordance with relevant laws and ILP’s stipulations may impact your access to or use of the Services.

3.3 You declare and warrant that all information provided to ILP is truthful, accurate, valid, and current, and you shall bear all legal consequences for any inaccuracies. Despite the above, to the maximum extent permitted by applicable laws and regulations, ILP is not obligated to bear any responsibility for any User’s registration data, including but not limited to verifying the authenticity, accuracy, completeness, suitability, or current status of any registration information.

3.4 ILP recommends that you protect your registration email, mobile number, password, and username, as correct input of these details is essential for accessing Creatie and utilizing its Services. Should you detect any unauthorized use of your account or suspect potential unauthorized access to your private content, you should promptly change your password and notify us.

3.5 As a corporate/organizational User, upon logging into the Creatie, you may establish your corporate or organization. You may invite members to join Creatie and become your end-users via mobile number, email, invitation code, invitation link, invitation QR code, or other methods as provided by Creatie.

3.6 By accepting an invitation to become an end-user of a corporate/organizational User, you will have access to Services provided to that corporate/organizational User, contingent on the actual functionalities offered by us and the service activation status of the corporate/organizational User. Your enterprise/organization and its administrators may manage your membership and associated rights based on management needs, including but not limited to joining, removal, and modification of permissions and service content restrictions. You ensure that your use of the Services adheres to the service specifications and the authorization scope and standards of the corporate/organization.

3.7 You understand and warrant that your account settings will not contravene applicable laws and regulations, or Creatie’s rules, including ensuring that your account name, avatar, and other registration data are free from illegal or inappropriate content. Throughout the registration and use of your account, you must abide by relevant laws and regulations and refrain from any actions that could harm national interests, infringe upon the rights of other citizens, or violate social morals. ILP reserves the right to review the registration you submit, and may not accept your registration in our sole discretion.

4. Use

4.1 You represent and warrant that the content you upload or store in Creatie does not violate the Terms and complies with applicable laws and regulations. You are responsible for the legality, accuracy, completeness, and reliability of the content you upload or store. You shall be responsible for obtaining and maintaining any notices, consents, or authorizations related to your content. Unless otherwise expressly provided by applicable laws, ILP assumes no obligation or liability in connection with any content you upload or store. If you upload or store content that infringes on the intellectual property rights and other related rights and interests of others or is illegal or violates regulations, ILP has the right to delete such content or take other reasonable measures, and reserves the right to submit the matter to judicial authorities for handling.

4.2 You shall not use Creatie to upload, store, share, send, or disseminate any sensitive information or information that violates applicable laws and regulations. If your behavior does not comply with the Terms and applicable laws, regulations, and policies, Creatie reserves the right to independently decide and immediately suspend or terminate your service account. You shall bear all legal responsibilities for your actions, and Creatie assumes no liability.

4.3 You shall not produce, copy, post, publish, transmit, disseminate, or store content that infringes on the rights of others, including the right to reputation, right to portrait, intellectual property rights and related rights and interests, trade secrets, or other legal rights.

4.4 You shall not compromise the privacy of others, including collecting, inferring, generating, copying, posting, publish, transmitting, or disseminating others’ personal data without complying with applicable laws and regulations.

4.5 You shall not produce, copy, post, publish, transmit, or disseminate harassment, advertising messages, excessive marketing messages, spam, or any content of a sexual or sexually suggestive nature.

4.6 You are responsible for all activities conducted through your use of Creatie and all activities occurring under your account (whether conducted by you or someone you authorize). You shall not use Creatie to engage in activities that violate laws and regulations, the Terms, compromise network security, endanger computer system security, damage the integrity of Creatie products, or other activities that infringe upon the interests of ILP or any third party. If you engage in the aforementioned behaviors, ILP has the right to suspend or terminate your account and refuse your current and future use of all or part of Creatie’s functions. You shall bear all losses caused to ILP or any third party and all legal liabilities arising therefrom.

5. Rules for Using AI Features (Beta)

5.1 Contents of Creatie AI Features

The “Creatie AI Features” are considered a “Beta Service” meaning that they are offered by ILP, at no additional charge, for you to try or not at your option. This Beta Service is intended for evaluation purposes and not for production use, may contain bugs and errors.

5.2 No Performance or Uptime Warranties

5.2.1 Notwithstanding anything to the contrary in the Terms, this Beta Service is provided on an “as-is” and “as available” basis with respect to its performance, speed, functionality, support and availability. ILP and its suppliers, and licensors expressly disclaim, express or implied, any warranty, support, maintenance, storage, service-level agreement or indemnity obligation of any kind, however, that, all restrictions and obligations applicable to your use of this Services and ILP’s reservation of rights shall apply equally to your use of the Beta Service. ILP may discontinue this Beta Service at any time in its sole discretion and may never make it generally available. ILP will have no liability for any harm or damage arising out of or in connection with this Beta Service and any limitation of liability applicable to you under the Terms shall not apply to your use of Creatie AI Features.

5.2.2 The “Creatie AI Features” include two types of Beta Services: “Text to UI Generation” and “AI Style Check”. The “Text to UI Generation” service generates design drafts within the Creatie canvas based on keywords you input, which comply with specific design specifications; the “AI Style Check” service checks whether the style of design drafts within the Creatie canvas meets the team library standards, based on text instructions you provide. The specific content of the Creatie AI Features shall be determined by the content you use or subscribe to.

5.3 Usage Standards

5.3.1 You must use the Creatie AI Features in a manner that: (i) does not infringe upon the legal rights of others, including but not limited to copyright, patent rights, trademark rights, rights of publicity, rights of reputation, and other rights and interests, (ii) complies with all applicable laws and regulations, and (iii) is not in breach of the Terms or Other Agreements. You acknowledge and guarantee that if the use of the Creatie AI Features in a rights dispute or infringes upon any third party’s legal rights, you shall bear all legal responsibilities and indemnify ILP against any loss.

5.3.2 Input and Output. You may provide keywords, instructions or other content to Creatie AI Features (“Input”), and receive content generated and returned by Creatie AI Features based on the Input (“Output”). You are solely responsible for the Input and Output, including that your creation or use of them comply with applicable laws and regulations, and has been fully, necessarily, effectively and legitimately authorized.

5.3.3 Usage Restrictions. You will not, and will not permit a third party to use Creatie AI Features for the following:

(1) Uploading, inputting, generating, or distributing content that is illegal, non-compliant, or harmful, including but not limited to content related to illegal activities, violence, hate speech, or pornography;

(2) Repurposing or distributing output from our services to harm others, including but not limited to actions such as defrauding, scamming, spamming, misleading, bullying, harassing, defaming, discriminating based on protected attributes, sexualizing children, or promoting violence, hatred, or the suffering of others;

(3) Generating content with the intend to misinform, misrepresent or mislead;

(4) Engaging in any activity that infringes upon the rights of others, including but not limited to intellectual property rights, privacy rights, or any other legal rights;

(5) Representing that Output was human-generated when it was not;

(6) Using Output to train or develop artificial intelligence or machine learning systems that compete with ILP.

5.3.4 When using the Creatie AI Features, you must adhere to the following:

(1) You shall not attempt to extract the source code or underlying components of the Creatie AI Features' model, algorithm, and system through reverse engineering, decompilation, disassembly, or similar means;

(2) You shall not alter, conceal, or remove any notices regarding copyright, patent, trademark, or ownership notices included in the Output;

(3) You shall not interfere in any way with the normal operation of any function of the Creatie AI Features;

(4) You shall not circumvent the content protection mechanisms or data information security safeguards of the Creatie AI Features.

5.3.5 Without the written permission of ILP, you shall not, nor shall you allow, assist, or authorize any third party to engage in the following actions with respect to the information content within Creatie AI Features:

(1) Using the information and content within Creatie AI Features for commercial purposes including, but not limited to, advertising, marketing, and promotion;

(2) Unauthorized using, editing and display of the information and content within Creatie AI Features on channels other than the source page of the Creatie AI Features;

(3) Directly or indirectly unauthorized obtaining the information and content within Creatie AI Features by means including, but not limited to, illegal capturing, hotlinking, redundant theft, simulated downloading, deep linking, fraudulent registration, etc.;

(4) Other illegal or unauthorized acquisition or use of the information content within Creatie AI Features.

5.4 Personal data and Privacy Protection

5.4.1 ILP respects and protects your personal data and privacy rights. When you use the Creatie AI Features, for detailed rules on the processing of personal data, please refer to the “Creatie Privacy Policy” and, if applicable, our “Creatie Data Processing Addendum”.

5.4.2 While we encourage you not to input personal data into Creatie AI Features, if you use Creatie AI Features to process personal data, you must comply with all applicable data privacy laws and regulations, including providing privacy notices and obtaining prior consent, where required.

5.5 Disclaimer

5.5.1 The limitations, exclusions and disclaimers in this section and elsewhere in the Terms apply to the maximum extent permitted by applicable laws.

5.5.2 You acknowledge and confirm that the Output generated by the Creatie AI Features is for reference only, does not constitute any advice or commitment, and does not represent the attitude or viewpoint of ILP. ILP makes no guarantees regarding the accuracy, completeness, or functionality of the Output and shall not be liable for any damages or legal responsibilities arising from your use of the Services.

5.5.3 You acknowledge and confirm that, though we will make efforts to provide you with high-quality Services in accordance with the requirements of laws and regulations and existing industry standards, and constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Due to various reasons including but not limited to technical limitations, limited collection of your Input, and the ambiguity of Input may leads to ineffective recognition, the following situations may inevitably occur:

(1) The Output does not match the Input, is inaccurate, incomplete, or fails to meet your requirements;

(2) The Output has flaws that are unavoidable and irreparable;

(3) The Output does not meet timeliness requirements;

(4) The inability to recognize the content of your Input;

You should not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice. You have the obligation to independently evaluate the Output and determine if they are appropriate for your use case. You agree not to hold ILP liable for any losses caused by or relating to your decision to use the Creative AI Features, including not seeking compensation or refunds due to the generated results not meeting your expectations and/or usage requirements.

You will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of Creatie AI Features, including the Input and Output, or any violation of the Terms.

5.5.4 The training data for Creatie AI is sourced within the scope permitted by laws and regulations, including but not limited to information from the public internet, with all data subjected to continuous automatic and manual filtering for toxic or inappropriate content. Despite our efforts, it is possible that some Output may still be inappropriate or prone to misunderstandings. In the event that you publicly disseminating Output that is sensitive, irrational, or likely to cause misunderstandings, you acknowledge and agree that any disputes, infringements, or losses caused thereby or in connection with shall be borne by you. ILP assumes no responsibility and will not bear any legal liability. Should any legal accountability arise, you will bear full responsibility.

5.5.5 You acknowledge and confirm that the Creatie AI Feature is currently in the testing phase and may contain flaws or defects. If you have any doubts about the Services, or if you encounter any problems while using this service, please provide feedback to Creatie AI at any time via support@creatie.ai. Creatie AI will highly value your feedback and address it promptly and effectively.

6. Content and Intellectual Property Rights

6.1 The ownership of the intellectual property rights regarding the content you submit to Creatie (“User Content”) remains with you.

6.2 You represent and warrant that you own all rights, title, and interest in and to your User Content, or that you have otherwise secured all necessary rights in your User Content as may be necessary to permit the access, use and distribution thereof as contemplated by these terms.

6.3 You grant ILP a perpetual, royalty-free, sub-licensable and worldwide license to display, host, copy, store, and use your User Content solely to the extent necessary to provide the Services to you. To the extent you share your User Content with others in Creatie, you grant ILP a perpetual, royalty-free, sub-licensable and worldwide license to display, host, copy, store and use your User Content to the extent necessary to continue to make the Services available to you and others you shared your User Content with.

6.4 You understand that ILP is not responsible in any way for any content you provide and is under no obligation to pre-screen such content. However, ILP reserves the right to determine at any time whether the content you provide complies with relevant legal provisions or the terms of the Terms and may at any time pre-screen, transfer, refuse, modify, and/or delete the content you upload without prior notice to you. If your use of the Service involves or is suspected of violating applicable laws and regulations or infringing on the lawful rights and interests of any third party, Creatie AI has the right to directly remove such information that violates regulations and may suspend or terminate the service to you.

6.5 Ownership of Input and Output. As between you and ILP, and to the extent permitted by applicable laws and regulations, you (a) retain your ownership rights in Input without prejudice to provisions of the Terms, and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.

6.6 Similarity of Output. Notwithstanding the foregoing, nothing herein prevents ILP or the Creatie AI Features from providing any Output to a third party that are the same as, or similar to, your Output. You hereby agree that such third party is free to use and exploit such Output without restriction from or obligation to you, and the above assignment does not extend to any third party Output.

6.7 Opt Out for Model Training. Notwithstanding anything to the contrary in the Terms, you acknowledge that, the Input and Output, and your interactions with Creatie AI Features may be used to train, enhance, evolve and improve the machine learning models and artificial models, algorithms and related technology, products and services (collectively, “Model Training”). As such, you hereby grant to ILP a non-exclusive, worldwide, royalty-free, transferable, sub-licensable right and license to use any Input and Output made available by you or otherwise generated in connection with your use of the Creatie AI Features at any point, in accordance with the purposes described above. If you do not want us to use your Input and Output to train ILP or third-party models, you have the right to opt out at any time by sending an email to support@creatie.ai. Once your opt-out is effective, we will no longer use the Input and Output for Model Training that is based on your previous authorization.

6.8 All ownership and intellectual property rights related to Creatie Services (including but not limited to software, source code, object code, documentation, interface design, layout framework, content, data, inventions, ideas in and to Creatie Services; designs, templates and all Output by Creatie AI Features services; and any software and materials provided by Creatie AI Features for maintenance and technical support) are owned by ILP. You acknowledge and agree to respect and not infringe in any way the ownership and intellectual property rights that ILP holds in Creatie. Without the written permission of ILP, you may not use, copy, reproduce, revise, transfer, license, or provide others with the use of the aforementioned intellectual achievements, or any part of the code and design. Should you do so, you shall bear the corresponding legal responsibilities, and ILP reserves the right to terminate the service and not refund any fees.

6.9 For corporate/organizational Users, you agree and acknowledge that we are authorized by you to may use the corporate/organizational User’s name, trade name, trademark, and other information or identifiers on our website, in events we organize, or in other promotional activities to promote our Services.

7. Team Shared Font Policy

7.1 This product supports the uploading of fonts by User for routine communication and work. Before uploading any font, you must understand and agree to the “Team Shared Font Policy” (hereinafter referred to as “Font Policy”), and indicate your agreement by checking the appropriate box. By checking the box, you are deemed to have understood and agreed to the terms of the Font Policy.

7.2 This product allows you to upload Fonts for use in daily communication and work. When uploading Fonts, you must ensure that you are the lawful rights holder of the Fonts (including but not limited to intellectual property rights and other legal rights) or have obtained full authorization through legal means for both commercial and non-commercial purposes, and ensure that you have the right to grant sublicenses. We are not responsible for reviewing and guaranteeing that the Fonts you upload does not infringe others’ right and interests. You acknowledge and guarantee that if the use of the Fonts you uploaded results in a rights dispute or infringes upon any third party’s legal rights, you shall bear all legal responsibilities and indemnify ILP against any loss. If necessary, we reserve the right to request that you provide sufficient proof of ownership (including but not limited to copyright certificates) and/or authorization. Once the Fonts is uploaded, it is considered that you agree and authorize that all Users of Creatie may reasonably use the Fonts.

7.3 In the event that we receive a notice from a third party (including legal entities and individuals) requesting the removal of the infringing Fonts during the use of the Fonts uploaded by you and/or your team, we have the right to delete or remove the infringing Fonts without prior notice to you. After handling, we will notify you as soon as possible and provide you with the relevant correspondence involved. You have the right to provide us with proof of non-infringement to counter the infringement notice. If it is sufficiently proven that the Fonts you uploaded does not involve any infringement, you may re-upload and use the Fonts. If we suffer any loss (including but not limited to administrative penalties, civil compensation, court fee and attorney fee etc.) due to your infringing actions, we reserve the right to seek compensation from you.

7.4 If you do not agree with the terms set forth in Sections 7.2 and 7.3, you are not allowed to upload Fonts on your own. If you have already uploaded the Fonts, it is deemed considered that you agree to the content stipulated in the corresponding terms, and this actual performance will exclude your can be used as a defense for not agreeing to the corresponding terms.

8. Creatie Community Services/Resources

8.1 To provide you with better and more comprehensive services/resources, we have also established a community services/resources module; if you choose to use these community services/resources, please ensure that you have read and agreed to the “Creatie Community Service Agreement” beforehand.

8.2 Users of these community services/resources must be individuals with full civil capacity under applicable laws (referring to natural persons who are capable of independently conducting any civil activities under applicable law. For example, citizens who must be 13 years or older under most United States’ law, or 16 years or older under California or European Union law. If you are using this community services/resources, you must be at least 16 years and of sound mental health), and if you are using the community services/resources on behalf of a company (legal entity) or an unincorporated organization, you must have been fully, effectively, and completely authorized. If you have not been authorized, or if you are a minor under the Age of Majority (defined as below) or an individual with limited civil capacity, please refrain from entering into the Terms or using the community services/resources. Otherwise, we reserve the right to terminate the provision of the community services/resources to you at any time and to remove/delete all content you have uploaded. Should this cause us any loss, we reserve the right to seek compensation from your legal guardian.

8.3 The services/resources provided by this community include both free and chargeable services/resources. When you use chargeable services/resources, you will need to pay the corresponding fees to the community. For chargeable services/resources, the community will provide you with clear notice before you use them, and only after you confirm and voluntarily/actively pay the related fees, will you be able to use such chargeable services/resources.

8.4 You understand and agree that any content/resources you post or upload to this community, ILP and the User of the community has the right to enjoy a perpetual, irrevocable, royalty-free, non-exclusive license of use and the right to sublicense these rights worldwide, in any form and medium, including but not limited to the rights to modify, copy, reproduce, distribute, exhibit, adapt, compile, publish, translate, communicate over information networks, broadcast, perform, and recreate, as well as other rights and interests determined by copyright law and other legal regulations.

8.5 The content obtained or generated from the services/resources of this community should not be used beyond the Creatie Services independently for commercial purposes without our prior written permission, except when used as an element of your personal works, for the purpose of personal study, research and appreciation, or appropriate quotation, which is not subject to this restriction.

9. Privacy

9.1 As a corporate/organizational User, if you use this Services to process personal data, you acknowledge that ILP is processing personal data of end-users on your behalf (the “Processor”) and you determine the means and purposes of the processing (the “Controller”), and in this case, the Agreement incorporates the “Creatie Data Processing Addendum”. You represent that you comply at all times with any applicable data privacy laws and regulations, including but not limited to a have a valid lawful basis for processing such data, such as obtaining prior consent from the end-users.

9.2 Protecting Personal Data is a basic principle of ILP. ILP will strictly process personal data in accordance with the “Creatie Privacy Policy”, and, if applicable, our “Creatie Data Processing Addendum”. To this end, you need to ensure that the “Creatie Privacy Policy” is fully informed to related individuals. If the data you provide contains personal data, it will be deemed that you have fully fulfilled this obligation.

10. Data and Information Security

10.1 We share the responsibility of maintaining the security of your account with you. We strive to protect the security of your account on the server side with current technological capabilities and continuously update our technical measures. However, the internet is not an absolutely secure environment, and we especially remind you to properly safeguard your account and password, and to avoid harmful actions to account security such as unauthorized lending or even selling of your account. Additionally, ILP recommends that you set your account password using a complex combination of characters. Please understand that ILP is not liable for any loss that is not caused by ILP, including but not limited to unauthorized access, disclosure, damage, or destruction of data due to your own actions that contravene relevant laws, regulations, and the provisions of the Terms.

10.2 ILP will take reasonable technical measures and other necessary measures to strive to protect your data and information security in accordance with the provisions of laws, regulations, and mandatory requirements of applicable standards. However, internet data transmission, storage, and conversion may involve certain unknown and uncertain data security risks, which could lead to consequences including but not limited to data loss, leakage, damage, and inability to read or extract. You acknowledge that you are fully aware of and agree to accept such risks and consequences associated with the internet and have taken appropriate measures (such as data backups) to minimize losses in the event such risks materialize.

10.3 You acknowledge and agree that the Creatie service is based on SaaS services provided by third-party cloud services providers. Given the special nature of network services (including but not limited to issues with the stability of cloud servers, communication infrastructure failures, cyber-attacks, government regulation, and other circumstances beyond our control), the services we provide may be interrupted, fail to transmit information in a timely manner, or fail to meet your requirements. Please be aware and understand that such situations will not be considered a breach of the Terms, but we will endeavor to notify you as soon as possible through website announcements, system notifications, text messages, or other reasonable means.

10.4 You may independently delete, modify, and perform other operations on the data you upload and store in Creatie. You should exercise caution in performing operations such as data deletion and modification. Unless otherwise provided by the applicable laws, the “Creatie Privacy Policy”, and “Creatie Data Processing Addendum”, when the service is terminated in advance (including account cancellation or other reasons leading to early termination), except as explicitly stipulated by laws and regulations, required by competent authorities, or otherwise agreed upon by both parties, Creatie will only continue to store your data (if any) for a certain buffer period (based on the time limit specified in the applicable proprietary agreement, product documentation, service description, etc., for the Services you subscribed to). After the buffer period expires, ILP will delete all User data, including all cached or backup copies, and will no longer retain any of your data.

10.5 Once User data is deleted, it cannot be recovered; you shall bear the consequences and responsibilities arising from the deletion of the data. You understand and agree that after the termination of the Service and when the agreed buffer period has expired, ILP has no obligation to continue to retain, export, or return any User data.

11. Disclaimer of Liability

11.1 You acknowledge and agree that ILP shall not be liable to you under any of the following circumstances:

11.1.1 ILP shall not bear any legal responsibility for the leakage, loss or disclosure of data, materials, commands, passwords, or any leakage of personal data that is not caused by ILP, including but not limited to improper maintenance or confidentiality by you, resulting in loss or leakage of data, information, passwords, etc.;

11.1.2 ILP shall not be liable for any legal responsibility for service interruptions, halts, delays, usage restrictions, abnormal usage, inability to use, or temporary website closures caused by force majeure, hacker attacks, computer virus intrusion, reasons attributable to network operators, government regulation, or any other reasons beyond the reasonable control of ILP;

11.1.3 You shall be responsible for the legality of the files, data inputted, and the method of obtaining files, data, and content uploaded or stored through Creatie. You shall bear all legal responsibilities for disputes arising from the aforementioned files, data, and content, and ILP shall not bear any legal responsibility;

11.1.4 In the event of a system malfunction affecting the normal operation of any Creatie’s function, Creatie AI commits to addressing and rectifying the issue promptly. However, ILP shall not be responsible for any disputes or losses incurred by the User as a result, nor shall it bear any legal liability.

11.2 If you violate the Terms during use, Creatie AI will suspend your service access rights, and you shall bear the consequences arising therefrom. Furthermore, if your violation of the specifications results in any third-party losses or claims, you shall bear sole responsibility, and ILP shall not bear any legal liability.

11.3 The internet is an open platform, and if you upload and disseminate content such as images and text online, it may be copied, reproduced, altered, or used for other illegal purposes by other organizations or individuals. You should be fully aware of the existence of such risks. You agree that you will bear all risks and consequences associated with the use of ILP services, and ILP shall not bear any responsibility;

11.4 You understand and acknowledge that due to technical limitations, ILP cannot guarantee that its Services will be flawless. However, we promise to continuously improve the quality and level of service to provide you with better service. Accordingly, you agree that if the Services provided by ILP have flaws that are unavoidable at the current level of industry technology, such flaws shall not be considered a breach of contract, and ILP shall not bear any responsibility to you;

11.5 We cannot ensure that your use of the software, the information, and content you post are appropriate or feasible in other countries or regions. When you use this software and related Services in other jurisdictions, you should ensure compliance with local laws and regulations, and we shall not bear any responsibility for this;

11.6 If we discover, or learn through third-party reports or complaints, that the content you have posted exists or is suspected of violating applicable laws and regulations or the rules of this software, we reserve the right to take all necessary measures immediately without notice based on reasonable judgment (including but not limited to immediately deleting the relevant content you have posted, freezing or banning accounts, reporting to public security authorities, etc.) or to cooperate with competent cyber authorities, prosecutorial and judicial organs, and other state organs in enforcing the law on your account to mitigate or eliminate the impact of your actions.

12. Service Modification/Suspension/Termination

12.1 You may cancel your account and cease using Creatie Services at any time. The method for account cancellation shall follow the guidelines provided on the official website of Creatie. You declare and warrant that prior to voluntarily cancelling your account, you have downloaded and backed up all data you have uploaded and stored on Creatie. Following a grace period after you voluntarily cancel your account, Creatie shall have no legal or contractual obligation to retain any of your data.

12.2 You understand and agree that Creatie Services may be temporarily suspended or service features adjusted due to system maintenance or upgrades. ILP will endeavor to provide advance notice on the website whenever possible to facilitate your commercial arrangements, striving to minimize the actual impact on you, but shall not incur any legal liability for such suspensions or adjustments.

12.3 ILP may directly terminate or suspend your use of all or part of the account and/or the Services under any of the following circumstances:

The information you provide is not truthful, or you violate the rules regarding the provision of other Users’ personal data;
You violate laws and regulations, the Terms, or Other Agreements with ILP;
You request the cancellation or termination of your account;
You use Creatie products for commercial purposes or any other profit-making purposes without the consent of ILP;
Your access to or use of Creatie may pose a security risk to Creatie Services, ILP, or third parties;
Compliance with court subpoenas, legal orders, or adherence to legal procedures is required;
Pursuant to the requirements of relevant laws, regulations, or government agencies;
Due to force majeure such as natural disasters, war, etc.;
The Terms is changed or modified, and you do not agree to the Agreement as changed or modified.

12.4 You understand and acknowledge that due to technical upgrades, service system enhancements, or adjustments in business strategy, or to comply with significant changes in applicable technology, legal regulations, and policies, ILP does not guarantee the permanent provision of certain services, or the form, specifications, or other aspects of the services provided may change. Before terminating such services or making such changes, ILP will make the greatest effort and provide advance notice through website announcements, in-site messages, emails, or text messages in one or multiple ways. If such services are to be terminated, ILP will make a reasonable effort to provide you with adequate time to properly handle subsequent matters.

12.5 Once your account is terminated, you will no longer be able to use the Services normally. In addition, you may choose to delete all information and content under your account before the termination of the account.

13. Amendments and Modifications to the Terms of Service

13.1 ILP reserves the right to perfect and modify this Agreement from time to time in accordance with the development of the internet and changes in the relevant laws and regulations. ILP retains the right to modify the Terms at any time and will publish the amended Terms of Service on the official website of Creatie. You have an obligation to timely review updates on the official website, and such publication shall be reasonably considered as effective notice to you. When using the Services of ILP, it is necessary for you to carefully read and reconfirm the latest “Terms of Service”. Upon your confirmation and agreement, in the event of a related dispute, the most recent Terms of Service shall prevail.

13.2 If you do not agree to the modifications made to the Terms by ILP, you should immediately cease using the Creatie Services. If you continue to use the Creatie Services, it will be deemed as your acceptance of our modifications to the Terms.

14. Special Agreement for Minors

14.1 The Creatie Services are primarily targeted at adults. By accessing the Services, You must be at least 16 years old or the minimum age required in your country (hereinafter referred to as “Age of Majority”) to consent to use the Terms. If you are a minor under the Age of Majority, please ensure that your guardian has carefully read, understood, and accepted the Terms. You may use the Creatie Services or provide information to ILP only with the consent of your guardian.

14.2 If your guardian does not agree to your use of the Creatie Services or to provide us with information in accordance with the Terms, please immediately cease using our Services and notify us promptly so that we can take appropriate measures.

14.3 You represent and warrant that you possess the legal right, capacity and ability to using these Services and agree to the Terms. If you violate the above warranty and purchase or use the services of Creatie, ILP shall not bear any legal liability, including but not limited to the return of the payment. Any losses incurred shall be borne by you or your guardian.

15. Applicable Law and Dispute Resolution

15.1 The establishment, effectiveness, interpretation, revision, supplementation, termination, execution, and dispute resolution of the Terms shall be governed by the laws of Singapore. In the absence of relevant legal provisions, business customs or industry practices shall be referred to.

15.2 Any disputes arising from the use of Creatie Services and related to the Terms shall be resolved through negotiation between ILP and you. If the dispute are not handled by negotiation, it shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore.

15.3 If a User engages in any illegal or infringing activities through the use of this Service, the User shall assume full responsibility, and ILP shall not bear any legal liability. If such actions cause any loss to ILP or any third party, the User shall be responsible for full compensation.

16. Contact Us

Should you have any complaints, suggestions, or feedback, please contact us. You may send your inquiries to support@creatie.ai, or mail them to the following address: Privacy Protection Center, INTERACTIVE LINK PTE. LTD., 6 Shenton Way #37-03 Oue Downtown Singapore 068809.

17. Miscellaneous

17.1 In the event that all or part of the rights and obligations under the Terms are transferred to an affiliate of ILP, ILP will make reasonable commercial efforts (including but not limited to email, text message, or official website announcements) to contact you and negotiate the relevant matters. At the same time, ILP guarantees that it will not substantially reduce the quality of the Services available to you.

17.2 Without the prior consent of ILP, you may not assign any rights or obligations under the Terms to a third party.

17.3 If any part of the Terms is declared invalid or unenforceable for any reason, it shall not affect the validity of the remaining parts of the Terms, which shall continue to be in force. Any invalid or unenforceable provision will be replaced with another provision that is consistent with the purpose and intent of the Terms.

17.4 ILP shall not be liable for any failure to comply with the terms and conditions of the Terms due to circumstances beyond its reasonable control.

17.5 Where required by applicable laws, you understand and agree that ILP has the right to provide your information and other content provided in the Creatie AI Features to judicial, administrative, and other regulatory authorities upon their request. If your use is suspected of infringing upon the legal rights of others, ILP also has the right to provide your necessary identity information to the rights holder based on a preliminary judgment and determination of the suspected infringement.

17.6 You must comply with all applicable export laws and regulations that apply to Creatie and/or Services delivered to you under the Terms, which include prohibition or restrictions on destinations, end-users and end use.

17.7 ILP may send notices to you via in-site messaging or through the telephone, email, or other contact information you provided during the registration of your account or use of the Creatie Services. Such notices shall be deemed effective upon dispatch, and you are obligated to ensure the effectiveness of your contact information.

17.8 Any failure by ILP to exercise any right or provision of the Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by ILP in writing.

17.9 The Terms was last revised on November 11, 2024. ILP reserves the right to modify, adjust, and interpret the contents of the Terms.

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