Yes. We have a free version available for everyone. However, for teams looking to collaborate seamlessly and use advanced features, we recommend subscribing to our Pro Team plan. It unlocks for you unlimited files, unlimited pages, team library, advanced prototype, advanced dev mode, and as well as early access to AI features during the beta period.

We deeply appreciate your early support and trust in Creatie. It meant the world to us as we worked on making Creatie better for you in the past several months! To express our gratitude, all early users who registered before October 31st 2024 will have free access to the Pro Team plan until December 31st 2024. Thank you for being part of our journey from the beginning.

Absolutely! We firmly believe that smooth developer handoff is a crucial part of the design process, and should not be an upsell. Our Dev Mode feature is 100% free for all paid users, and our core inspection feature is 100% free for all free users. You don't need to pay for extra developer seats at any level. The core inspection features will be available to all users. When you subscribe to our paid plans, you'll unlock advanced Dev Mode features, including Design to Code functionality. However, even with these advanced features, you still don't need to pay for extra seats for your developers. All Developer Handoff features are included free with Viewer access, ensuring seamless collaboration between your design and development teams without any financial hurdles.

We want everyone to experience the power of our AI features. Our do have some limits to ensure sustainability of our business, but all free users will still have enough usage limits each month to explore our AI features, and all Pro Team users will have generous usage limits for typical day-to-day AI usage. Our goal is to empower you with AI-enhanced creativity and productivity without surprising costs or limitations. We're still assessing the usage pattern of our AI features, and may introduce an "AI Power User" add-on package for those with exceptionally heavy AI usage. But rest assured we will communicate any changes in a transparent manner.

Yes, you can easily adjust your team size. We also believe that it's important to keep your billing transparent and predictable. Therefore, when you add an editor seat that could affect your bills, you will be asked to pay a prorated amount, based on the days remaining in the current billing cycle. Starting in the next billing cycle, the additional team member will be added to your regular bills. Our goal is to provide you with a clear understanding of the costs associated with growing your team, so you can make informed decisions without any surprises.

No, as long as your team is still within the free plan limits, you can collaborate with your team without needing a paid subscription. However, once your team exceeds the free plan limits, you'll need to upgrade to a paid plan to continue collaborating on more files (you can still work on them within the limit of 1 project per team, 3 files per project, and 4 pages per file).

You can invite guests to your paid team as viewers without any extra charges. If you want to invite guests as editors, you can temporarily transfer an editor seat to editors. Before you send out any invitations, we will also confirm with you the expected charges for adding new members, so that you never experience surprise charges due to inviting guests. This is ideal for agencies working with clients or freelancers collaborating with multiple teams.

In the free version, you can still edit the first 3 files you've created. However, files added beyond the initial 3 will be view-only until you upgrade to a paid plan.

Only the owner of your team can make or adjust the paid plans. The admins of your team can view details of your paid plans in the "Billing" section of your team page, but cannot make adjustments of your paid plans. Other team members do not have access to the "Billing" section.

You can find a detailed breakdown of your seats and associated costs in your account settings. Navigate to the "Billing" section of your team page, in the "Overview" tab under the "Billing" section, you can view your current plan, team size, the corresponding charges, and the next billing date.

All your invoices are easily accessible in your account settings. Simply go to the "Billing" section and click on the "Invoices" tab. From there, you can view, download, or print your invoices.

We accept credit cards by major providers such as Visa, Mastercard, and American Express.

We want you to be completely satisfied with your Creatie experience. If for any reason you're unhappy with your subscription within the first 14 days, you can request a full refund, no questions asked. Simply click "Cancel Subscription" in the "Billing & Seats" section of your account settings, and your refund will be processed automatically. Please note that after the initial 14-day period, subscriptions are non-refundable. However, if you encounter any issues or are dissatisfied with Creatie, we're here to help. Reach out to us through the in-app support channel or email us at support@creatie.ai with a detailed description of your concerns. Our dedicated team will work closely with you to address any problems and ensure you have the best possible experience with Creatie.

We're here to help! Whether you need guidance on using specific features, have inquiries about billing and subscriptions, or simply want to provide feedback, we're just a click away. You can reach out to us through several convenient channels: 1. In-app support: Click on the question mark icon on the bottom right of your screen. From there, you can reach our AI or human assistant through the "Contact support" option. 2. Email support: Send us an email at support@creatie.ai. To help us provide you with the most accurate and timely response, please include as much detail as possible about your question or issue. Our dedicated support representatives will get back to you promptly. 3. Community forums: Join our vibrant Discord community to connect with fellow Creatie users and share your experiences. Our team actively monitors the community to provide assistance and gather valuable feedback. We're here to support you every step of the way on your creative journey with Creatie. Don't hesitate to reach out – we're always happy to help!