Optimize Chrome settings

If you are using the Chrome browser to access Creatie, whether viewing or editing design drafts, it is strongly recommended to optimize browser settings according to the instructions below. Doing so may hel resolve the issue of files not being able to open and significantly improve smoothness during canvas operations and reduce lags.

Use the latest version of Chrome

It is recommended to always use the latest version of the Chrome browser.
Learn to Update Google Chrome

Ensure your browser has hardware acceleration mode enabled

If this pop-up appears when you open a file, it means that hardware acceleration mode is not enabled.

To enable the hardware acceleration mode of your Chrome:

• Enter the address chrome://settings/system in the browser's address bar and press Return / Enter
• Enable Use hardware acceleration when available

Note: To apply this change, you need to restart the browser. Follow the browser prompts, or manually restart the browser.

After completing these steps, try opening a file again. If the issue persists, try steps below:

• Enter the address chrome://flags in the browser's address bar and press Return / Enter
• Find the item Override software rendering list and set it to Enabled

Note：Modifying this setting requires restarting the browser. After activating this setting, if you frequently experience screen glitches affecting normal use, revert it to Disabled and provide specific feedback on the issues encountered.

Now you can try opening the file again.

Ensure the browser uses the OpenGL graphics API

If you see the following toast, it means that the current OpenGL graphics API is not being used.

To use the OpenGL graphics for your chrome:

• Enter the address chrome://flags in the browser's address bar and press Return / Enter
• Find the item Choose ANGLE graphics backend and set it to OpenGL.

Note： Modifying this setting requires restarting the browser.

After completing these steps, the prompt should no longer appear, and performance will be improved.

Ensure the page zoom level is 100%.

If you encounter abnormal zooming of the application interface, causing interface occlusion or blurry display, check the page zoom settings:

• Enter the address chrome://settings/appearance in the browser's address bar and press Return / Enter

• Ensure that the page zoom level is 100%, as deviations may lead to interface occlusion or blurriness.

  

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