Payments & invoices

You can manage your Pro team plan payments in the Billing tab on the team page. Here you can modify payment methods and view past invoices at any time.

Creatie uses Stripe to process all payments.

For the Enterprise plan, contact Creatie's sales team.

Payment methods

Team owners can pay for Pro team subscriptions.

Creatie processes payments through Stripe, accepting Visa, Mastercard, American Express, JCB, and China UnionPay. Currently, only USD payments are supported. For sales tax details, visit https://docs.stripe.com/tax/supported-countries.

Add payment methods

To add a payment method:

1. Go to the team's Billing tab and click Add payment method on the Payment methods page.

2. Enter your card information and invoice details, then click Add payment method to submit.

Manage payment methods

The payment method marked with a solid star is the default. Hover over and click the outlined star to set the new default method.

To remove a payment method, hover and click the trash icon.

Invoices

Pro team owners can view and download past invoices from the home page. These invoices remain available even if the subscription expires or the team is downgraded to a Starter plan.

View previous invoices

To access your previous invoices:

1. Go to the Invoices page in the Billing tab of your team.

2. Click View receipt to open detailed invoice information in a new tab.

3. Click Download invoice for a PDF version of the invoice, and click Download receipt for a PDF version of the receipt

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